Ombuds Services
Ombuds Services
Ombuds.io uses a simple, 5-step process to create an effective Confidential, Independent, Impartial & Informal Outsourced Organizational Ombuds program for your Entertainment Industry studio, production, project or event.
Step One:
Identify The Appropriate Type Of Ombuds Services:
Ombuds.io works with you to create an Outsourced Organizational Ombuds program to match your studio, production, project or event category.
Step Two:
Determine The Required Length of Ombuds Services:
Ombuds.io works with you to create an Outsourced Organizational Ombuds program to fit your studio, production, project or event timeline.
Step Three:
Choose The Most Effective Delivery Method of Ombuds Services:
Ombuds.io works with you to create an Outsourced Organizational Ombuds program to complement your studio, production, project or event environment.
Step Four:
Set Up Your Ombuds Services:
Ombuds.io works with you to create an effective Outsourced Organizational Ombuds program to address the current challenges & goals of your studio, production, project or event:
Step Five:
Data Aggregation & Reporting
Ombuds.io works with you to establish a post-project, post-event or periodic (i.e. weekly, monthly, quarterly, annual, etc.) reporting schedule for you to receive valuable, useful & actionable insights & data from your Outsourced Organizational Ombuds program, based on the category, timeline, environment, challenges & goals of your studio, production, project or event. Ombuds.io program reports commonly include both quantitative & qualitative information, such as:
Ready To Get Started?
Let’s Talk About Ombuds Services:
Contact us today to determine which Ombuds.io service options match the category, fit the timeline, complement the environment and address the current challenges & goals of your studio, production, project or event.
Ombuds.io is an active member of the International Ombuds Association (IOA). Ombuds services offered to Entertainment Industry studios, productions, projects & events through Ombuds.io follow the IOA Standards of Practice & Code of Ethics.
Ombuds.io Operating Principles:
CONFIDENTIALITY
Confidentiality is the defining characteristic of our Ombuds services. The identity of those seeking assistance from our Ombuds and all communications with them are confidential to the maximum extent permitted by law. Our Ombuds may, at their sole discretion, disclose confidential information when the person seeking assistance gives permission to do so; when failure to do so might result in an imminent risk of serious harm; or as necessary to defend against a formal complaint of professional misconduct.
INDEPENDENCE
Our Ombuds services are independent in structure, function, appearance, and decision-making. Our Ombuds report to the highest possible level within our client organizations and do not report to a function or entity that could affect, or be perceived as affecting, our Ombuds’ independence.
IMPARTIALITY
Our Ombuds are designated neutrals and impartial resources who do not take sides or serve as an advocate for any person or entity. Our Ombuds avoid conflicts of interest and conduct that could be perceived as a conflict of interest.
INFORMALITY
Our Ombuds do not participate in any evaluative, disciplinary, legal, or administrative proceedings related to concerns brought to the Ombuds’ attention. Our Ombuds are not authorized to make business and policy decisions or conduct formal investigations on behalf of our client organizations. Our Ombuds are not agents of client organizations for purposes of receiving notice of claims against the organization and are not authorized to be a formal reporting channel for the organization on matters brought to the Ombuds’ attention, except when specifically and expressly mandated by law.
